Sat | June 6 | 2020

Q: What do I need to support the software?

A: No software needs to be installed, maintained, or upgraded on any computers. All you need is a secure internet connection and a secure internet browser (i.e., not an unsecured wireless connection and we recommend using FireFox or Chrome).

Q: How much does it cost?

A: The one-time setup fee and monthly subscription pricing depends on the size of your organization. Ask us about our Early Adopter Program for potential discounts.

Q: How do I pay?

A: Monthly invoices are payable by check or credit card.

Q: How long does it take to get the software set up?

A: We can have your new software configured within 24 hours. Importing data (if any), and additional customizations, are separate windows of time.

Q: How flexible is the software to meet my needs?

A: The system, as architected, is capable of satisfying most (if not all) of your requirements. Specific business rules and workflows can be addressed on an hourly basis at an added cost.

Q: Can I get more training or support if I need it?

A: Absolutely! Speak with a sales representative about your needs to obtain a quote on additional pricing.

Q: Is this software for California agencies only?

A: No, it was developed for California agencies but can be used as-is for other states or can be modified as needed to accommodate specific state requirements. Please talk more about this with a sales representative.


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